Compass works with companies across a range of sectors and sizes...

...solving business issues that are holding them back, including:

Process - Design and implementation; internal and external; multi-department; design as a service

Production – Wastage / loss reduction; productivity (people, machines, equipment); quality control

Profitability - Job/contract costings; overhead recovery; margin analysis and improvement

Financial - ERP / MRP specification and implementation; credit control; cash flow

Warehousing & Logistics - Stock control; perpetual inventory; pick rates / accuracy; warehouse layout; materials handling equipment specification / purchase; racking specification / layout

Site - Layout; workflow; equipment spec and purchase

Sourcing / buying - Find dependable suppliers, secure deals, balance specification and price

Sales - New business development;; margin improvement; process; product development


View our casebites here to learn more about the tangible business benefits Compass has delivered.


Costings and process control: unseen extras

Event and display specialist

What the problem looked like: Persistent cashflow shortage.

What Compass actually discovered: Flawed quotes and poor recording of ‘extras’ systematically eroding revenues and margins, and causing costly stock control errors.

Resolution: Per-product coding for accurate quotation and stock control, accessible to relevant system users; rigorous rules and processes for quote creation, checking, signoff, and actioning.

Results: Strengthened revenues and margins, coordinated with cost-effective stock control and new flexibility in both hourly rate and stock item pricing; cashflow issues eliminated.


Making equipment more effective

Logistics specialist

 What the problem looked like: Equipment reliability, maintenance costs, upgrade needed.

What Compass actually discovered: Inefficient physical site layout causing handling equipment to travel further and run excess hours, increasing contract and maintenance costs.

Resolution: Smart rearrangement of physical environment to achieve pick/pack/put-away rates over shorter distances.

Results: Dramatically reduced the distance, frequency, and wear of equipment movement, lowering operating and maintenance costs, enhancing productivity, and increasing margin.


Merger & Acquisition: real integration

Homeware business

What the problem looked like: Merger and acquisition not delivering expected benefits.

What Compass actually discovered: Poor initial due diligence had failed to properly identify integration priorities.

Resolution: Post-acquisition process to rigorously identify which assets could and should be combined, which should not, and bring working groups together to deliver on each combination,

Results: Unification of assets delivered better purchasing power, reduced duplication of effort and associated costs, and produced results more in line with post-acquisition expectations.


ERP: to get the right fit, search, select, and test

Hygiene equipment

What the problem looked like: Lack of multi-team visibility - data in hundreds of spreadsheets.

What Compass actually discovered: Need to transition from spreadsheets to suitable Enterprise Resource Planning (ERP) solution.

Resolution: Involved all stakeholders to scope, test on multiple sites, and evaluate ERP solutions to find the right fit for the organisation in terms of simplicity and ease of use.

Results: User-friendly ERP selected; massively enhanced visibility of data to support right-first-time decision-making; reduced admin overheads; collaborative adoption.


Useful automation

Producer of household goods

What the problem looked like: Low return on automation investment.

What Compass actually discovered: Automation costs outweighed benefits for some product lines.

Resolution: Identified products for which automation delivered cost-benefit; procured different automation solutions and implemented new processes to maximise benefits.

Results: Operating costs reduced; margins per product increased; commercial focus shifted to balance optimum automation costs with optimum returns.